Terms of Service

Effective May 5, 2026. These terms govern your use of the Sertainly platform. Please read them carefully.

1. Acceptance

These Terms of Service (“Terms”) form a binding agreement between you (“Customer,” “you”) and [ARCHIVERIS_ENTITY], the operator of Sertainly (“Sertainly,” “we,” “us”). By creating an account, entering into an order form or enterprise agreement with us, or otherwise using the service, you agree to these Terms and to our Privacy Policy. If you are using Sertainly on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation.

2. The service

Sertainly provides a hosted platform for compiling business rules into versioned, deterministic decision APIs. The service includes AI-assisted rule extraction, testing, governance, and runtime evaluation. We may add, change, or remove features over time, and will give reasonable notice of material changes that affect paying customers.

3. Accounts

You must register an account to use most of the service. Authentication is provided by Clerk. You are responsible for keeping your account credentials secure, for all activity under your account, and for ensuring that anyone you invite to your organisation complies with these Terms. Sertainly is currently available by invitation only and we reserve the right to decline or revoke access at our discretion.

4. Acceptable use

You agree not to:

  • Use the service for unlawful purposes or to violate the rights of others.
  • Upload content you do not have the right to upload, or that is illegal, harmful, or infringing.
  • Attempt to disrupt, reverse-engineer, or circumvent security or access controls of the service.
  • Use the service to develop a competing product, scrape it at scale, or resell access without our written consent.
  • Use AI features to generate content that violates the usage policies of our AI subprocessors.

5. Customer Content and intellectual property

You retain ownership of all content, documents, rules, schemas, test scenarios, and configuration that you upload or create in the service (“Customer Content”). You grant Sertainly a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process your Customer Content solely as necessary to provide and operate the service for you, including running AI compilation and evaluation steps that you initiate.

Sertainly retains all rights in the platform itself, including the BDL runtime, our software, our AI prompts, our compiled artefacts (excluding the Customer Content embedded in them), and all related intellectual property. Nothing in these Terms grants you any right to our trademarks or branding except as needed to describe your use of the service.

We do not use Customer Content to train AI models, ours or any third party's. See our Privacy Policy for details.

6. Fees and enterprise agreements

Access to Sertainly is provided under an order form or enterprise agreement (such as a Master Services Agreement) between you and us. That agreement, together with any applicable order form, defines the scope of your subscription, the fees, the billing terms, and the duration of your access, and it governs in the event of any conflict with these Terms. Some usage may be metered as set out in your order form.

Fees are invoiced or processed as specified in your order form and are non-refundable except where required by law or expressly provided in your agreement. Pricing for renewal or future periods is governed by the terms of your order form or enterprise agreement.

7. Suspension and termination

You may stop using the service and cancel your account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees when due, or use the service in a way that creates risk or liability for us or other users. We will give reasonable notice and an opportunity to cure where practical. On termination, your right to use the service ends; we will delete or return your Customer Content as described in our Privacy Policy.

8. Disclaimers

The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Sertainly compiles and runs business rules; it does not provide legal, financial, medical, or other professional advice. AI outputs may be incorrect or incomplete and should be reviewed before use in high-stakes contexts. You are responsible for validating that compiled rules behave as your business intends before relying on them in production.

9. Limitation of liability

To the fullest extent permitted by law, Sertainly will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost revenue, or loss of data, arising out of or related to the service. Our total aggregate liability arising out of or related to these Terms will not exceed the amounts you paid to Sertainly in the 12 months preceding the event giving rise to the claim, or USD $100, whichever is greater.

10. Indemnity

You agree to indemnify and hold Sertainly harmless from any third-party claim arising out of (a) your Customer Content, (b) your use of the service in violation of these Terms or applicable law, or (c) your infringement of any third party's rights.

11. Governing law and disputes

These Terms are governed by the laws of [GOVERNING_STATE], without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms or the service will be resolved exclusively in the [VENUE_COURTS], and the parties consent to personal jurisdiction there.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify active customers via email or a prominent in-product notice at least 30 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance.

13. Contact

For questions about these Terms, contact us at [LEGAL_CONTACT], or by mail at:

[ARCHIVERIS_ENTITY]
[ENTITY_ADDRESS]

See also our Privacy Policy.